Frequently Asked Questions

EvolveNovaFlow is an advanced business analytics platform that helps organizations transform raw data into actionable insights. Our platform provides real-time dashboards, predictive intelligence, and comprehensive reporting capabilities to support data-driven decision-making.

Getting started is easy! Simply contact our team to schedule a demo, and our onboarding specialists will guide you through setup. The process typically includes:

• Data source integration
• Dashboard configuration
• Team training
• Ongoing support

We support integration with a wide range of data sources including databases, cloud services, APIs, spreadsheets, and business applications. Common integrations include SQL databases, Google Analytics, Salesforce, HubSpot, and many others.

Absolutely! Our dashboard builder allows you to create fully customized dashboards without requiring coding knowledge. You can drag-and-drop widgets, set up KPI cards, create visualizations, and configure alerts based on your specific business requirements.

Yes! We offer advanced predictive analytics powered by machine learning. This includes trend forecasting, anomaly detection, customer churn prediction, and demand forecasting. Our AI models continuously learn from your data to provide increasingly accurate predictions.

Data refresh frequency depends on your needs. We support real-time streaming data, hourly refreshes, daily batch updates, or custom schedules. Most of our customers enjoy near real-time data updates within minutes of data generation.

Data security is our top priority. We employ enterprise-grade encryption (AES-256), SSL/TLS protocols, and secure data transmission. Our infrastructure includes regular security audits, penetration testing, and compliance with international standards.

Yes, EvolveNovaFlow is compliant with major data protection regulations including GDPR, SOC 2, and ISO 27001. We maintain detailed audit logs and provide tools for data management and privacy controls to ensure compliance with your local regulations.

Yes! Our permission system allows granular access control. You can assign roles to team members and control access down to the dashboard, dataset, and field level. This ensures users only see data relevant to their role.

We provide 24/7 customer support through multiple channels including email, chat, and phone. Our support team includes product experts who can help with technical issues, optimization, and training.

Absolutely! We offer comprehensive training programs including onboarding sessions, webinars, documentation, and certification programs. Our goal is to ensure your team gets maximum value from the platform.

EvolveNovaFlow offers a 99.9% uptime SLA for our enterprise customers. We have redundant systems, regular backups, and disaster recovery procedures in place to ensure business continuity.