Privacy Policy

Last updated: January 15, 2025

1. Introduction

EvolveNovaFlow ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with applicable laws and regulations.

2. Scope and Applicability

This Privacy Policy applies to all personal data collected through our website (evolvenovaflow.dev) and our analytics platform services. It covers both information provided directly by you and information automatically collected during your interactions with our website and services.

3. Information We Collect

3.1 Information You Provide Directly

Contact Information: Name, email address, phone number, company name, job title, and physical address when you contact us or request information.
Account Information: Username, password, and profile information when creating an account.
Form Data: Any information you provide through contact forms, surveys, or subscription forms.
Communication Data: Messages, inquiries, and feedback you send through our website or support channels.

3.2 Information Collected Automatically

Usage Data: Pages visited, time spent on pages, links clicked, and interaction patterns.
Device Information: Device type, operating system, browser type, and IP address.
Cookies and Tracking: Data collected through cookies and similar tracking technologies.
Analytical Data: Analytics from our website analytics platform to understand user behavior.

4. How We Use Your Information

We use the collected information for the following purposes:

Providing and improving our analytics services and website functionality
Responding to your inquiries and customer support requests
Sending marketing communications and promotional materials (with your consent)
Analyzing usage patterns to optimize our services
Complying with legal obligations and enforcing our terms
Fraud detection and security purposes
Creating anonymous aggregate data for statistical analysis

5. Legal Basis for Processing

Under GDPR and other applicable regulations, we process your personal data based on the following legal grounds:

Consent: Where you have explicitly given permission
Contract Performance: To deliver services you have requested
Legal Obligation: To comply with applicable laws
Legitimate Interests: To improve our services and protect our rights

6. Data Sharing and Third Parties

We may share your personal data with:

Service Providers: Companies that assist with hosting, analytics, payment processing, and customer support (all bound by confidentiality agreements)
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In case of merger, acquisition, or asset sale
With Your Consent: For any other purpose with your explicit permission

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary depending on:

The type of data and its use
Legal and regulatory requirements
Our business needs

You may request deletion of your data at any time, subject to legal obligations.

8. Your Rights Under GDPR and Local Laws

Depending on your location, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate information
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a transferable format
Right to Object: Opt-out of certain processing activities

To exercise these rights, contact us at contact@evolvenovaflow.dev.

9. International Data Transfers

Your data may be transferred to countries outside Argentina where we operate. We ensure adequate safeguards are in place for international transfers through standard contractual clauses and other approved mechanisms under applicable laws.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately. Parents or guardians should contact us if they believe their child's data has been collected.

11. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

End-to-end encryption (AES-256)
Secure SSL/TLS protocols
Regular security audits and penetration testing
Access controls and authentication mechanisms
Regular data backups and disaster recovery procedures

While we take security seriously, no system is completely risk-free. We encourage you to use strong passwords and practice safe online behavior.

12. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. See our Cookie Policy for detailed information about:

Types of cookies we use
How you can manage cookie preferences
Third-party tracking services

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy with a new "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@evolvenovaflow.dev
Phone: +54 9 11 4567-8900
Address: Av. Córdoba 1234, Piso 5, Buenos Aires, C1054AAY, Argentina
Business Hours: Mon-Fri: 9:00 AM - 6:00 PM ART

15. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the applicable data protection authority in your jurisdiction.